Delete your account

Option 1: in the app

1. Open Profile. Tap your name or email at the top of the Home screen.
2. Go to Account → Delete account. You'll see a summary of what will be removed.
3. Confirm. Type DELETE and tap the red button. You are signed out and deletion starts immediately.

Can't sign in? Use Option 2.

Option 2: by email

Send an email with the subject "Delete my account" to [support email] from the email address registered on your account. If you signed in with Google, that is your Google email. We reply to confirm, then complete the deletion within 30 days. We may ask one question to verify it is really you; we never ask for passwords or codes.

What gets deleted

• Your profile (email, name, picture) and sign-in identity
• Every answer you recorded, test attempts and scores
• Topic ability ratings, predicted score, streaks and daily goals
• Bookmarks, review queue, chosen exams and exam dates
• Free-preview usage counters
• Error reports you filed (the report is kept but unlinked from you)
• Any active plans or redeemed keys. Unused paid access is forfeited and is not refundable after deletion; if you want a refund, request it before deleting (see the refund policy).

What is kept, and why

• Payment records (payment ID, amount, date, the email used at payment) for 8 years, as required by Indian tax and accounting law. They are no longer linked to a usable account.
• Anonymous statistics such as how many people answered a question correctly. These contain nothing that identifies you.
• Support emails you sent us, for up to 2 years, unless you ask us to delete those too.

Timing

Deletion from the live database is immediate when done in the app, and within 30 days of confirmation when requested by email. Encrypted backups roll over within a further 30 days. Data on your phone is removed when you uninstall the app or clear its storage.

Just want to remove data, not the account?

Email us and we can reset your practice history, ability ratings or preview counters while keeping your account and any paid plans.

Questions

See the Privacy Policy for the full list of data we hold, or contact us.